Return and Refund Policy

Thank you for choosing Mobile9g for your electronics needs. While Mobile9g acts as an affiliate platform connecting you to a wide range of electronic products from various vendors, including Amazon, our Return and Refund Policy is designed to align with the policies of our affiliate vendors.

Returns

Should you wish to return a product, please be aware that the return policies of our affiliate vendors will apply. Here’s what you can expect:

• Initiating a Return: To initiate a return, you will need to visit the original vendor’s website from where the product was purchased and follow their return process.
• Return Window: Typically, vendors offer a return window after you receive your product. For most items sold by our affiliate vendors like Amazon, the return window is 30 days.
• Condition of Returns: Items should be returned in the same condition in which you received them, including all accessories, packaging, and documentation.

Refunds

Refund eligibility and timing will be determined by our affiliate vendors according to their own policies:

• Refund Process: After the affiliate vendor receives your returned item and inspects its condition, they will process your refund.
• Refund Method: Refunds are usually processed using the original method of payment. Depending on the vendor’s policy, it may take a certain number of days for the refund to be reflected in your account.

Exceptions

Please note that some items may be ineligible for return due to the affiliate vendors’ policies. These typically include:

• Digital products and downloads
• Personalized and customized items
• Certain types of electronics with one-time use activation or subscription services

Vendor Specifics

Since we collaborate with various vendors, each may have specific policies regarding returns and refunds. We encourage you to read these policies before making a purchase. For your convenience, we provide links to our main affiliate vendors’ return policies:

• Amazon Return Policy

Support

While Mobile9g does not directly handle returns or refunds, we are committed to assisting you in navigating our affiliate vendors’ policies. Should you need help with initiating a return or have questions regarding a refund, please contact us at info@mobile9g.com, and we will guide you through the process.

Policy Updates

Our Return and Refund Policy may be updated periodically to reflect changes in our affiliate vendors’ policies. We will notify you of any significant changes by updating the date at the top of this policy.

Contact Us

For further information about our Return and Refund Policy, please contact us via:

• Email: info@mobile9g.com
• Contact Form: https://mobile9g.com/contact-us/